Our world-class Support staff and Network administrators can help design and configure your network for your office or warehouse.
Not sure which plan is right for you?
We're happy to help build the perfect support package for your business.
When our customers call us for help, you won't spend time talking to a machine. Our team is standing by to give you that professional support you deserve. Get to know PSPINC's world-class support team below.
Joshua McGahuey has been the support manager for Pacific Software Publishing going on 3 years now. He graduated Magna Cum Laude from Green River College in 2018 with a Bachelors in Information Technology and Network Security. Joshua manages the internal support, external support, and IT service provider department for the company.
Marcus has been working on the PSPINC support team for almost 5 years now. He is standing by to assist PSPINC customers with simple website problems, trouble with email, and payment issues in both English and Japanese. Marcus is an avid Seahawks fan (go Hawks) and in his free time he enjoys playing video games with his friends.
Born in Venezuela, Andres relocated to the Seattle area in 2019. Andres is an IT Engineer and Windows system administrator with 18+ years of experience in information technology, servers, web hosting, windows technical support, and supporting office environments. His specialties include Windows servers, IT troubleshooting, infrastructure, and desktop support.
Visit our customer support page to find a number resources. If you don't find your answer there we provide easy ways for you to contact us directly!
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At PSPINC, we offer flexible and scalable IT support packages based on your monthly service hours. The more hours you commit to, the lower your hourly rate. Whether you need occasional help or full-service support, we have the right plan for you.
Perfect for one-time issues or small businesses needing infrequent support.
Get better rates by committing to more hours a month:
Minimum Term: 6 months (to assess and adjust based on your actual needs)
Annual Discount: 1 month free when you sign up for a 12-month plan
Need more or fewer hours? Let’s build a solution that fits your business.
An all-new multi-service login for your PSPINC web apps!
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