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IT Support & Network Design

Our world-class Support staff and Network administrators can help design and configure your network for your office or warehouse.

On-Site Maintenance

On-Site Maintenance

We can design and install computer networks, as well as troubleshoot system failures and bottlenecks. Our Technicians can also test and configure software as well as help maintain and repair your hardware and devices.

Wireless Surveys & Designs

Wireless Surveys & Designs

A wireless survey is the process of planning and designing a wireless network. Our team can provide a wireless solution that will deliver the required wireless coverage, data rates, network capacity and quality of service (QoS) that your business requires.

Remote Assistance

Remote Assistance

Remote assistance or remote support is a service that allows us, among other things, to evaluate, diagnose and repair computer systems. All of this is done from a remote connection and by using the internet.

Security Cameras

Security Cameras

Install, or replace security cameras, and related equipment in small office environments. We will follow blueprints of electrical layouts and building plans as well as mount and fasten video cameras anywhere they are needed. Let us help keep your business secure!

Network Consulting

Network Consulting

Network consulting consists of the policies and practices adopted to prevent problems. We can consult with you to monitor unauthorized access, misuse, modification or denial of a computer network and network-accessible resources.

Hardware Upgrades

Hardware Upgrades

As businesses grow and evolve, they may outgrow their existing network and require an upgrade. A careful look at the current and new network requirements is necessary. We can help determine what new equipment and configuration is required.

In need of technical support?

Visit our customer support page to find a number resources. If you don't find your answer there we provide easy ways for you to contact us directly!

Get Support Now
PSPINC Customer Support

Real, live support - meet our Support Team!

When our customers call us for help, you won't spend time talking to a machine. Our team is standing by to give you that professional support you deserve. Get to know PSPINC's world-class support team below.

Joshua

Joshua

Joshua McGahuey has been the support manager for Pacific Software Publishing going on 3 years now. He graduated Magna Cum Laude from Green River College in 2018 with a Bachelors in Information Technology and Network Security. Joshua manages the internal support, external support, and IT service provider department for the company.

Marcus

Marcus

Marcus has been working on the PSPINC support team for almost 5 years now. He is standing by to assist PSPINC customers with simple website problems, trouble with email, and payment issues in both English and Japanese. Marcus is an avid Seahawks fan (go Hawks) and in his free time he enjoys playing video games with his friends.

Andres

Andres

Born in Venezuela, Andres relocated to the Seattle area in 2019. Andres is an IT Engineer and Windows system administrator with 18+ years of experience in information technology, servers, web hosting, windows technical support, and supporting office environments. His specialties include Windows servers, IT troubleshooting, infrastructure, and desktop support.

Ayami

Ayami

Originally from Japan, Ayami is one of PSPINC's valued Japanese / English bilingual IT professionals. Previously working as a certified scuba diving instructor, she made a career change to become an IT technician where she eventually joined PSPINC. As part of her day-to-day duties, Ayami manages IT consulting, troubleshooting, and desktop support.

IT Support

To our valued customers

Call Us: 1-800-232-3989 / Email Us: support@pspinc.com

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