Careers

Careers

Join Our Team

We are always looking for talented and unique people who want to work and succeed in a multicultural environment. If you are interested in working with us, please submit a cover letter and resume in English to employment@pspinc.com or by mail to PSPinc Employment, 1404 140th Place N.E., Bellevue, WA 98007. No phone calls, please.

The following conditions apply to all open positions at PSPinc:

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include Close vision, Distance vision and Peripheral vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is based in a typical office environment. The noise level in the work environment is usually moderate.

Bilingual (Japanese/English) Web Application Tester

SUMMARY

Primary duty is to be responsible for the localization and testing of all Japanese products and services. Is accountable for ensuring all Japanese content speaks with a consistent and coherent voice. Also is the primary point person for all Japanese interface and functionality testing. Working closely with other Web Application Testers, Designers, Developers, and Project Managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Localize content for websites, web applications, print media, and internal documentation from English to Japanese at a business level
  • Test and bug fix verification on Japanese websites, web applications, and interfaces. Then report any bugs found and work closely with teams to solve issues.
  • Reproduce any issues/bugs reported by customers and internal stakeholders
  • Post to Japanese company blogs and websites
  • Provides clear and concise feedback on bugs, usability and other test findings/results.
  • Distinguishes between user error and actual application bugs.
  • Defines project expectations and timelines for deliverables to fellow team members.
  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Can translate not only English content to Japanese, but can properly translate the meaning behind those words. It is important to have the aptitude
  • Excellent analytical and problem solving skills
  • Ability to prioritize and manage multiple projects simultaneously and efficiently
  • Outstanding written and verbal communication skills
  • Ability to hold self and others accountable for results in a respectful and constructive manner
  • Experience with devices (iPhone, iPad, android etc.)
  • Experience with defect tracking systems preferred.

EDUCATION and/or EXPERIENCE

  • Technical certification in a computer or web related field; or, equivalent work experience.
  • 1-2 years of demonstrated QA skills such as test planning, writing test specifications, ad hoc and planned test execution, bug isolation, troubleshooting and bug reporting.
  • Working knowledge of web design and web programming preferred.
  • Demonstrated experience with Windows operating systems, MAC and Mobile devices.

OTHER SKILLS AND ABILITIES

  • Fluency in Japanese required.
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to analyze needs and product requirements to provide solutions.
  • Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Ability to manage own time and work effectively with other team members.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from fellow teams and managers.

REASONING ABILITY

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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NOC Monitoring Technician

SUMMARY

We have a full-time opportunity available for a dedicated, entry-level or intermediate NOC Monitoring Technician. This role is responsible for monitoring, troubleshooting, supporting, and reporting on server and network environment at the Network Operation Center to ensure that services are available to all users.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Monitors display screen to detect error/problematic messages that signal malfunction in server and/or network.
  • Uses CLI (Command Line Interface) and TCP/IP protocols to verify, determine, and diagnose problems.
  • Troubleshoots and assists customers to perform any remediation steps necessary when problems are realized.
  • Submits reports to relevant departments should service issues arise that contain information such as time of occurrence and cause of issue.
  • Updates documentation to record new equipment installed and changes made to server or service configurations.
  • Escalates ongoing problems to server administrators/engineers after attempting initial troubleshooting procedures.
  • Monitors ticketing system for ticket updates and escalates tickets to the appropriate departments.
  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Monitoring software such as Nagios or MRTG
  • Linux command line (any distribution)
  • Windows Server 2008/2012
  • Great communication and problem solving skills
  • Self-aware, confident and eager to support the company’s focus on collaboration
  • The desire to grow roots within our organization and build your career

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from two year college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience

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Programmer

SUMMARY

This position designs, develops and maintains new and existing web-based software to meet the needs of Pacific Software Publishing, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Communicates with the sales department, researches and designs web programming specifications for customers.
  • Provides project estimates to the Applications Team Manager and Project Coordinator.
  • Provides specifications to managers, solicits feedback, and troubleshoots issues as needed.
  • Basic understanding of PHP, PHP Framework
  • Uses of custom written JavaScript
  • Understanding of OOP
  • Develop functional and appealing web- and mobile-based applications based on usability
  • Provide website maintenance and enhancements
  • Use a combination of markup languages to write web pages
  • Write functional requirement documents and specifications
  • Create quality mockups and prototypes on tight timelines
  • Assist back-end developers with coding and troubleshooting
  • Create cascading style sheets (CSS) that are consistent across all browsers and platforms
  • Assists Server Team members in deploying site updates and new projects.
  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (B.S.) from four year college or university; two to four years related experience and/or training; or equivalent combination of education and experience.

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