We pride ourselves on our fantastic sales team and have an amazing and supportive staff. In this series, we will highlight and showcase a number of those friendly faces who are standing by to take your call or email, help with your IT problems, and assist with your online solutions. This time, we’re shining a spotlight on our sales newest team member, Noriko Koshibu.
Meet Noriko

Noriko is a customer relations representative at our local Bellevue office! We sat down with Noriko and asked her a series of questions to get to know her better.
What do you do at PSPINC?
I'm a Customer Relations Representative.
What does a typical day on the job look like for you?
Handling client communications and organizing events.
How did you first learn about PSPINC? What drew you to the position?
I was introduced through a recruitment agency, previously worked in advertising and IT with sales experience, and wanted a people‑focused role.
How long have you been working at PSPINC?
One month.
What’s your favorite part about working here?
Building good client relationships and delivering results that make them happy.
What’s the most challenging part of your job?
New business development.
Before working for PSPINC, what was the most unusual or interesting job you’ve ever had?
I worked with radio stations at an advertising agency, including managing a nationwide campaign for a major paper company.
What have you learned about sales/marketing since working here?
The importance of digital marketing. In the past, the main media channels were TV, newspapers, magazines, and radio.
In your experience, what is the most important part of building a long-term relationship with a client?
Being able to build trust with clients.
What kinds of skills do you think a salesperson needs to succeed?
Being able to understand the client’s needs and address them quickly and accurately.
What is one piece of advice you often give businesses looking to improve their online presence?
To help clients recognize the importance of brand awareness and guide them toward effectively utilizing digital marketing.
What is your proudest moment at PSPINC?
Beyond providing great service, the team works collaboratively and in a team.
What does “success” look like to you when working with a new partner?
Being able to build good relationships and deliver high‑quality service.
What do you like to do for fun?
I enjoy playing tennis and the piano.
What is your favorite movie?
The Shawshank Redemption.
What is your favorite food?
Sushi.
Where would you like to go on your ideal vacation?
Hawaii.
We hope you enjoyed getting to know Hiiro today! If you’re a business in the Greater Seattle area, don’t hesitate to email Noriko at noriko.koshibu@pspinc.com. She and her team are the experts dedicated to helping you!
Do you like what you heard about PSPINC? Check our open positions. We are always looking for talented individuals looking to fast-track their career in technology!
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Pacific Software Publishing, Inc. 1404 140th Place N.E., Bellevue, WA 98007 |
| PSPINC Creates Tools For Your Business |
| Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com. |
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