Close menu
Arrow to go back to main mobile menu

Business Tools

Community

PSPINC /Apps Multi Login Service Logo An all-new multi-service login for your PSPINC web apps!
Arrow to go back to main mobile menu

Online Services

Hosting

Custom WordPress Design Request a quote for Custom WordPress Design

iOS 18 Update Breaks IMAP Mail Connections: What You Need to Know

iOS 18 Update Breaks IMAP Ma...

Apple recently rolled out iOS 18, and as with any major update, it brings a host of exciting new features and improvements. However, not all users are having a smooth experience. Reports have started surfacing online about a significant issue: the update appears to break IMAP connections when using the default Mail app, leaving users unable to access their email.
 

The Issue at Hand: IMAP Connectivity Problems

mail app on iPhone
 
IMAP (Internet Message Access Protocol) is a popular protocol used by many email services to sync emails across multiple devices. After updating to iOS 18, some users are finding that their IMAP email accounts simply stop working in the native Mail app. The symptoms reported include:
 
  • Emails failing to load or update.
  • Inability to send or receive new emails.
  • Error messages stating that the Mail app cannot connect to the email server.
This issue seems to primarily affect users who rely on third-party email providers, such as those with custom domains or using business email services, though personal accounts aren't entirely spared either.
 
No Official Acknowledgement from Apple (Yet)
 
At the time of writing, Apple has not yet addressed the IMAP connection problems. This leaves users frustrated, searching for answers or solutions in forums and social media. While the tech giant is known for promptly addressing bugs, the lack of communication has raised concerns about when or if a permanent fix will be released.
 
A Potential Workaround
 
Some users have found a workaround that might temporarily resolve the issue, though it's far from a guaranteed fix. Here's what you can try:
 
  1. Remove your email account from the Mail app.
  2. Restart your iPhone.
  3. Re-add the account by going to Settings → Mail → Accounts.
While this method has worked for a number of users, others report that the issue persists after a while, so it may only serve as a temporary solution.

What You Can Do In the Meantime

woman using a Mac laptop
 
If the workaround above doesn't work for you, there are a couple of alternative approaches to accessing your email:
 
 
Looking Ahead
 
It's still early days for iOS 18, and Apple typically follows up major updates with incremental patches to address bugs. Users can expect a fix to be rolled out in an upcoming iOS 18.x update. Until then, if you rely heavily on IMAP-connected email accounts, you may want to hold off on upgrading or explore temporary workarounds. In the meantime, it's important to keep an eye on Apple's support pages and user forums for any official news on the issue.
 
For any other technology inquiries, please don't hesitate to contact us by calling 1-800-232-3989 or emailing support@pspinc.com.

Pacific Software Publishing, Inc.

1404 140th Place N.E., Bellevue, WA 98007

Facebook Instagram Twitter LinkedIn YouTube Bloguru

 
PSPINC Creates Tools For Your Business
Biznomos Bloguru ClickItAudio Denrei Dreamersi Informakers Japanese Online Los Angeles Town MegaMail NewsMAIL Pass Wizard Parcom San Diego Town WebdeXpress
 
Pacific Software Publishing, Inc. is headquartered in Bellevue, Washington and provides domain, web, and email hosting to more than 40,000 companies of all sizes around the world. We design and develop our own software and are committed to helping businesses of all sizes grow and thrive online. For more information you can contact us at 800-232-3989, by email at info@pspinc.com or visit us online at https://www.pspinc.com.