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Company Lunch

Company Lunch

Happy Friday!Today, we had our monthly company lunch catered by Maggiano's Little Italy.Handmade tiramisu from the sister of one of our employees made our Friday even happier!Company lunch is a great opportunity to communicate with co-workers from different departments.

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Dreamersi Mail Server Update

Dear Valued Customers,Thank you for choosing Pacific Software Publishing, Inc. We are always looking to improve the services we provide to you.We will be conducting a server update as scheduled below....

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Why your Business Needs a Help Desk

The point of Help Desk software is to help you provide better customer service more efficiently. You can have wonderful, friendly and knowledgeable customer service representatives, but if they don’t know the first thing about a customer’s history of issues, calls or emails, you’re still going to run into unsatisfied, unhappy customers. In this day of social media, reviews and connectivity, you ne...

Make sure you are using IMAP

Make sure you are using IMAP

You can setup your email client to access your email with POP or IMAP. If you use multiple devices to access your email server, you MUST use IMAP.

PSPinc What

PSPinc What's New Vol. 7

POST IN HEAVENThis website has no purpose ... or does it? When I lost my dog, Pompom, two years ago, I created a website to send message to him in Heaven. I made it as a pet project to learn PHP 7. I didn’t really need to learn PHP but I had a purpose. That purpose was to build that website.I wanted to create a website that was designed for me to write anything I wanted and to post it nowhere. I c...

A table tent and delivery flye...

Opinion Stand Now Supports Text Message Feedback

The Opinion Stand is a great way to get valuable feedback from your customers on your business. It also allows you, as a business owner, to have a direct line of communication with your customers when...

Dreamersi MailServer Email Syn...

Dreamersi MailServer Email Sync Delays

Dear Valued Customers,Thank you for choosing Pacific Software Publishing, Inc. We are always looking to improve the services we provide to you.If you have your Dreamersi email account set up on a Mac, iPhone, or iPad sometimes it takes time to reflect the action or changes you made on these devices (Read message, move the folder or delete the messages) to WebdeMail or other mail clients.If you hav...

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FREE CRM Software for your Small Business

There’s no doubt about it: If you have customers, you should have a program for Customer Relationship Management (CRM). To grow and scale, every company needs a process in place by which employees can...

Dreamersi Brute Force Protecti...

Dreamersi Brute Force Protection Added

Dear Valued Customers,Thank you for choosing Pacific Software Publishing, Inc.We have added a new feature that will protect your email service from brute force attacks. After continuously failed login attempts for 10 times, our new system will block the offending IP address for 10 minutes.If you are encountering issues accessing your email services, it could mean your IP address has been temporari...

PSPinc What

PSPinc What's New Vol. 6

YOURHOST NEOOnce upon a time there was a big gap between generations when it came to understanding digital technologies. It was called the “Digital Divide”. Since then, it appears that the division has shrunk. The fact is, the younger generation has grown older with more tech knowledge and with technologies becoming easier to use. So the gap seems to be smaller, but the fact is, you do not need to...

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