Careers

Work for PSPINC

PSPINC is always looking for talented and unique people who want to work and succeed in a multicultural environment. If you would like to be considered for a position in IT networking, programming, web design, or customer service, please submit a cover letter and resume in English to employment@pspinc.com or by mail to PSPINC Employment, 1404 140th Place NE, Bellevue, WA 98007. No phone calls, please.

We are currently seeking:

Programmer (R&D – Applications Team)

SUMMARY

This position designs, develops and maintains new and existing web-based software to meet the needs of Pacific Software Publishing, Inc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Communicates with the sales department, researches and designs web programming specifications for customers.
  • Provides project estimates to the Applications Team Manager and Project Coordinator.
  • Provides specifications to managers, solicits feedback, and troubleshoots issues as needed.
  • Creates PHP, C, Visual Basic, Javascript and Perl program code on Linux and Windows systems.
  • Implements dynamically generated HTML.
  • Demonstrates websites to customers and solicits feedback, troubleshooting issues as needed.
  • Assists Server Team members in deploying site updates and new projects.
  • Creates and submits all documentation as required.
  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (B.S.) from four year college or university; two to four years related experience and/or training; or equivalent combination of education and experience.

Benefits: 100% employer paid medical, dental and vision insurance. Paid vacation.
Please respond with cover letter, résumé, and salary requirements. No recruiters or 3rd parties.

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Programmer (R&D – Systems Team)

SUMMARY

This position writes programs to maintain and control computer systems software of PSP customers

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Writes, updates, and maintains computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
  • Writes, analyzes, reviews, and rewrites programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.
  • Corrects errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
  • Performs systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.
  • Compiles and writes documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.
  • Prepares detailed workflow charts and diagrams that describe input, output, and logical operation, and converts them into a series of instructions coded in a computer language.
  • Consults with and assists computer operators or system analysts to define and resolve problems in running computer programs.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (B.S.) in Computer Science or a related field from four year college or university; two to four years related experience and/or training; or equivalent combination of education and experience.

Benefits: 100% employer paid medical, dental and vision insurance. Paid vacation.
Please respond with cover letter, résumé, and salary requirements. No recruiters or 3rd parties.

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NOC Monitoring Technician

SUMMARY

This position is responsible for monitoring, troubleshooting, supporting, and reporting on server and network environment at PSP's Network Operation Center (in Fisher Plaza Data Center) to ensure that services are available to all users.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Monitors display screen to detect error/problematic messages that signal malfunction in server and/or network.
  • Uses CLI (Command Line Interface) and TCP/IP protocols to verify, determine, and diagnose problems.
  • Troubleshoots and assists customers to perform any remediation steps necessary when problems are realized.
  • Records number of daily data communications transactions and number of problems and actions taken.
  • Updates documentation to record new equipment installed and changes made to computer configurations.
  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from two year college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience.

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Web Project Coordinator

SUMMARY

Support the coordination of web design projects for both internal and external clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Coordinating and organizing with clients, Research & Development team, and other relevant teams for website projects and ensure that they are completed within established timelines/guidelines.
  • Keeping project teams and customers well informed of project changes and information.
  • Meet with clients to discuss design direction and scope if needed.
  • Support all aspects of project from development, to administration, until delivery.
  • Responsible for accurate, concise, and timely tracks and reports project team hours for website projects.
  • Troubleshooting website issues and sending reports to Research & Development team when needed.
  • Review product material prior to delivery to ensure quality, content, and customer satisfaction. Manage change orders as needed.
  • Preparing price quotations for website update requests from customers.
  • This position belongs to Customer Support, and it includes broad range of responsibilities for assisting clients for in-house-developed software and other technology needs. Opportunities are broad, but not limited.

QUALIFICATIONS

Preferred technical skills:

  • Knowledge of Content Management Systems.
  • Basic knowledge of HTML-related field study is required, HTML design development experience is preferred.
  • Basic knowledge of general website hosting and related technology is preferred.
  • MS Office - Word, Excel, PowerPoint, and Outlook is a must.

Skill set:

  • Must be fluent in both English and Japanese, both written and verbal communication.
  • Strong communication skill among between different personality/culture/knowledge of people, for both internal and external communication.
  • Good team player /flexible to others' opinion.
  • Report skills.
  • Good at problem solving.
  • Adaptability.
  • Detail-oriented.
  • Fast Learner.
  • Good at multitasking & multi-team projects.

EDUCATION and/or EXPERIENCE

At least one year related experience and/or training; or equivalent combination of education and experience.

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